By accessing and using the website of PCM, you agree to comply with the terms and conditions outlined on this page. These conditions govern the use of our website, booking requests, online interactions, and all services provided through our platform.
Throughout this agreement:
“PCM”, “Professionals”, “Website”, “We”, “Us”, and “Our” refer to PCM.
“You”, “User”, “Customer”, and ““Your” refer to any person browsing this website or requesting our services.
“Agreement” or “Terms & Conditions” refers to this document and all policies related to website use and service bookings.
Use of this website includes browsing, requesting services, submitting forms, and making payments. Continued access confirms acceptance of these terms.
Changes to Terms and Website Policies
We reserve the right to update, revise, or modify any section of these Terms & Conditions at any time without prior notice. Users are encouraged to review this page regularly before using the website or booking services.
Website Security and Acceptable Use
You agree not to misuse the website or engage in any activity that may affect its functionality, accessibility, or security.
Users must not:
Contact details
Service address
Access requirements
Service instructions
Incorrect or incomplete information may affect service delivery quality or scheduling.
Contact for Policy Questions
For questions related to these Terms & Conditions, bookings, payments, or service policies, please contact our support team through the website contact page.
Operational limitations
Staff availability issues
Unexpected site conditions
Safety concerns
Unforeseen circumstances affecting assigned teams
If adjustments are necessary, our team will communicate promptly and provide alternative arrangements where possible.
Customer Responsibility
By booking services through our website, you agree to provide accurate information related to:
Contact details
Service address
Access requirements
Service instructions
Incorrect or incomplete information may affect service delivery quality or scheduling.
Contact for Policy Questions
For questions related to these Terms & Conditions, bookings, payments, or service policies, please contact our support team through the website contact page.
Changes made more than one working day in advance are rescheduled without additional charges
Changes made within 24 hours of the scheduled service time may result in cancellation charges
Changes made less than 12 hours before service time incur a SAR 100 fee
Cancellations are not accepted during or after service delivery has started
All transactions are processed through secure payment channels.
To avoid charges, customers should contact our support team at least one working day before the scheduled appointment.
Service Availability and Operational Adjustments
We reserve the right to reschedule or cancel services in cases of:
Operational limitations
Staff availability issues
Unexpected site conditions
Safety concerns
Unforeseen circumstances affecting assigned teams
If adjustments are necessary, our team will communicate promptly and provide alternative arrangements where possible.
Customer Responsibility
By booking services through our website, you agree to provide accurate information related to:
Contact details
Service address
Access requirements
Service instructions
Incorrect or incomplete information may affect service delivery quality or scheduling.
Contact for Policy Questions
For questions related to these Terms & Conditions, bookings, payments, or service policies, please contact our support team through the website contact page.
Payment authorization may be verified before booking confirmation
Transaction details are shared securely with our payment service provider
A payment record should be retained for your reference
Applicable services may be invoiced automatically when confirmed online
Information collected through cookies is used only for operational and service improvement purposes.
All transactions are processed through secure payment channels.
Rescheduling and Cancellation Policy
Service bookings may be changed or canceled under the following conditions:
Changes made more than one working day in advance are rescheduled without additional charges
Changes made within 24 hours of the scheduled service time may result in cancellation charges
Changes made less than 12 hours before service time incur a SAR 100 fee
Cancellations are not accepted during or after service delivery has started
All transactions are processed through secure payment channels.
To avoid charges, customers should contact our support team at least one working day before the scheduled appointment.
Service Availability and Operational Adjustments
We reserve the right to reschedule or cancel services in cases of:
Operational limitations
Staff availability issues
Unexpected site conditions
Safety concerns
Unforeseen circumstances affecting assigned teams
If adjustments are necessary, our team will communicate promptly and provide alternative arrangements where possible.
Customer Responsibility
By booking services through our website, you agree to provide accurate information related to:
Contact details
Service address
Access requirements
Service instructions
Incorrect or incomplete information may affect service delivery quality or scheduling.
Contact for Policy Questions
For questions related to these Terms & Conditions, bookings, payments, or service policies, please contact our support team through the website contact page.
Improve website performance
Remember browsing preferences
Support booking convenience
Enhance service experience
Information collected through cookies is used only for operational and service improvement purposes.
Payments and Online Transactions
To process bookings made through our website, online payments may be completed using approved credit or debit card methods.
By making a payment, you agree that:
Payment authorization may be verified before booking confirmation
Transaction details are shared securely with our payment service provider
A payment record should be retained for your reference
Applicable services may be invoiced automatically when confirmed online
Information collected through cookies is used only for operational and service improvement purposes.
All transactions are processed through secure payment channels.
Rescheduling and Cancellation Policy
Service bookings may be changed or canceled under the following conditions:
Changes made more than one working day in advance are rescheduled without additional charges
Changes made within 24 hours of the scheduled service time may result in cancellation charges
Changes made less than 12 hours before service time incur a SAR 100 fee
Cancellations are not accepted during or after service delivery has started
All transactions are processed through secure payment channels.
To avoid charges, customers should contact our support team at least one working day before the scheduled appointment.
Service Availability and Operational Adjustments
We reserve the right to reschedule or cancel services in cases of:
Operational limitations
Staff availability issues
Unexpected site conditions
Safety concerns
Unforeseen circumstances affecting assigned teams
If adjustments are necessary, our team will communicate promptly and provide alternative arrangements where possible.
Customer Responsibility
By booking services through our website, you agree to provide accurate information related to:
Contact details
Service address
Access requirements
Service instructions
Incorrect or incomplete information may affect service delivery quality or scheduling.
Contact for Policy Questions
For questions related to these Terms & Conditions, bookings, payments, or service policies, please contact our support team through the website contact page.
Upload or transmit viruses, malware, spyware, or malicious software
Attempt unauthorized access to website systems
Use the website for fraudulent, unlawful, or harmful activity
Interfere with website performance or user access
By using our website, you confirm that your actions will not damage or disrupt any service, content, or technical function.
Third-Party Links
Our website may include links to external websites for informational purposes.
These third-party websites operate independently, and we are not responsible for their content, privacy policies, service quality, or terms of use. Accessing third-party links is at your own discretion.
Cookies and User Information
Our website uses cookies to improve browsing experience, save user preferences, and support website functionality.
When cookies are accepted, limited personal data may be stored to:
Improve website performance
Remember browsing preferences
Support booking convenience
Enhance service experience
Information collected through cookies is used only for operational and service improvement purposes.
Payments and Online Transactions
To process bookings made through our website, online payments may be completed using approved credit or debit card methods.
By making a payment, you agree that:
Payment authorization may be verified before booking confirmation
Transaction details are shared securely with our payment service provider
A payment record should be retained for your reference
Applicable services may be invoiced automatically when confirmed online
Information collected through cookies is used only for operational and service improvement purposes.
All transactions are processed through secure payment channels.
Rescheduling and Cancellation Policy
Service bookings may be changed or canceled under the following conditions:
Changes made more than one working day in advance are rescheduled without additional charges
Changes made within 24 hours of the scheduled service time may result in cancellation charges
Changes made less than 12 hours before service time incur a SAR 100 fee
Cancellations are not accepted during or after service delivery has started
All transactions are processed through secure payment channels.
To avoid charges, customers should contact our support team at least one working day before the scheduled appointment.
Service Availability and Operational Adjustments
We reserve the right to reschedule or cancel services in cases of:
Operational limitations
Staff availability issues
Unexpected site conditions
Safety concerns
Unforeseen circumstances affecting assigned teams
If adjustments are necessary, our team will communicate promptly and provide alternative arrangements where possible.
Customer Responsibility
By booking services through our website, you agree to provide accurate information related to:
Contact details
Service address
Access requirements
Service instructions
Incorrect or incomplete information may affect service delivery quality or scheduling.
Contact for Policy Questions
For questions related to these Terms & Conditions, bookings, payments, or service policies, please contact our support team through the website contact page.
